Last Updated: January 2026

This Privacy Policy governs the manner in which Commando Restoration collects, uses, maintains and discloses information collected from users (each, a "User") of the commandorestoration.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Commando Restoration.

1. Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

2. Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

3. Web Browser Cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

As you browse Commando Restoration, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with Commando Restoration. You can visit the AdRoll website to opt out of targeted advertising.

4. How We Use Collected Information

Commando Restoration collects and uses Users' personal information for the following purposes:

• To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To improve our Site: We continually strive to improve our website offerings based on the information and feedback we receive from you.
• To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
• To process transactions: We may use the information Users provide about themselves when placing an order only to provide service to that order.
• To send periodic emails: We may use the email address to send User information and updates pertaining to their order, respond to inquiries, and/or other requests or questions.

5. How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards.

6. Sharing Your Personal Information

We do not sell or rent personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Mobile Opt-in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

7. SMS Terms & Conditions

This section outlines our terms regarding Short Message Service (SMS) communications.

• SMS Consent Communication: The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
• Types of SMS Communications: If you have consented to receive text messages from Commando Restoration, you may receive messages related to: project updates, appointment reminders, follow-up messages regarding restoration services, and billing inquiries.
• Message Frequency: Message frequency may vary depending on your interaction with us. You may receive up to 4 SMS messages per week regarding your project or account status.
• Potential Fees: Standard message and data rates may apply, depending on your carrier's pricing plan.
• Opt-In Method: You may opt in via our online web forms, by checking a consent box, or verbally during a consultation.
• Opt-Out Method: You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive.
• Help: If you are experiencing any issues, you can reply with the keyword HELP or contact us directly at [email protected].

8. Third Party Websites

Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site.

9. Changes to This Privacy Policy

Commando Restoration has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

10. Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at [email protected] or call (888) 310-2912.